Shipping

Upon receipt of payment, items are carefully packed and in the mail to you within 2-3 working days.*
* Does not apply to customized item orders.

Returns

Unless noted othewise, items may be returned for refund as long as the items are clean, undamaged and (where applicable) in the original undamaged packaging.

Shipping fees are non-refundable.

Items accepted for return will be refunded.

For inventory control purposes we do not do exchanges.

Thank you for shopping at Bark Avenue Pet Shop